Workspace and integration
Setting up and managing your Sweo workspace.
19 articles
Your workspace settings
Adding or removing a teammate
Sync data from Zendesk
How to resolve user or organization data sync issues between Zendesk and Sweo
Sync Salesforce Account data
Sync ticket/case history
Use Sweo AI Agent in multiple languages
Use multi-brand with Sweo for Zendesk
How to use conditional conversation attributes
Upload list attribute options via CSV
Integrate with an identity provider and log in with SAML SSO
Customize Sweo AI Agent's personality
Protect your account with 2FA, Google Sign-On or SAML SSO
Provide a security contact for your workspace
Restricting access to your Sweo workspace using IP restrictions
Set a custom session length for teammates on your workspace
Create authentication and API tokens
Deleting teammates and their data
How to tailor your AI topics with topic curation